Shipping policy

Shipping Policy (OOS Global)

Last updated: 9 November 2026

Where we ship

We ship worldwide from our studio in Chandni Chowk, New Delhi, by express courier. Main destinations: United States, Canada, United Kingdom, Austria, France, Germany, Italy, Poland, United Arab Emirates, Saudi Arabia, Qatar, Oman, Kuwait, Bahrain, Singapore, Malaysia, Hong Kong, Australia and New Zealand.

If your country is not listed, please contact us before ordering and we will check whether we can ship to you. For delivery within India, please shop at oosind.com.

Processing and dispatch

Dispatch takes a minimum of 5 days and up to 70 days for some made-to-order designs. Custom-measurement and altered pieces follow the date our team confirms with you.

Delivery after dispatch

Express delivery usually takes 4 to 8 business days after dispatch, depending on your destination; customs clearance may add time. Tracking details are shared as soon as your order ships.

Shipping fees

Shipping is charged by the total weight of your order and shown at checkout before you pay. Orders over US$1,000 ship free.

Prices and currency

All prices and shipping fees are in US dollars (USD). If your card is in another currency, your bank converts the amount at its own rate and may add its own fee.

Taxes, duties and customs

United Kingdom, Canada, Australia and New Zealand: import duties and taxes are included, so there is nothing more to pay on delivery.
All other countries: import duties, taxes and brokerage are payable by the customer to the carrier or customs and are not included in the product price or shipping fee.

Refusal to pay duties may result in the shipment being sent back or destroyed; shipping charges and duties are non-refundable.